Terms and conditions
This page outlines the terms and conditions on which we grant you access to and use of our website www.forrender.com and the terms and conditions under which we supply any of the products (Products) listed on www.forrender.com to you. Please read these terms and conditions carefully before continuing to use Our Site or ordering any Products from Our Site. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions. The terms and conditions do not affect your statutory rights as a consumer
USE OF OUR SITE
By using Our Site you agree to be legally bound by these terms, which shall take effect immediately on your first use of Our Site. If you do not agree to be legally bound by all the following terms please do not access and/or use Our Site.
We may change these terms at any time by posting changes online. Please review these terms regularly to ensure you are aware of any changes made by Forrender. Your continued use of Our Site after changes are posted means you agree to be legally bound by these terms as updated and/or amended.
You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use Our Site content in any way (except for your own personal, non-commercial use). You also agree not to adapt, alter or create a derivative work from any Our Site content (except for your own personal,non-commercial use). Any use of Our Site content requires the prior written permission of Forrender.
You agree to use Our Site only for lawful purposes in accordance with these terms and condition, and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of Our Site. Prohibited behaviour includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content or disrupting the normal flow of dialogue within Our Site.
Our Site content, including the information, names, images, pictures, logos and icons regarding or relating Forrender and/or its products and services (or to third party products and services), is provided “AS IS” and on an “IS AVAILABLE” basis without any representations or any kind of warranty made (whether express or implied by law) to the extent permitted by law, including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
We do not warrant that functions contained in Our Site content will be uninterrupted or error free, that defects will be corrected, or that Our Site or the server that makes it available are free of viruses or bugs.
The names, images and logos identifying Forrender or third parties and their products and services are subject to copyright, design rights and trade marks of Forrender and/or third parties. Nothing contained in these terms shall be construed as conferring by implication, estoppel or otherwise any licence or right to use any trademark, patent, design right or copyright of Forrender or any other third party.
Links on Our Site may lead to other websites. Forrender accepts no responsibility for the content, accuracy or function of such websites nor does Forrender endorse the contents of such sites.
By submitting your contribution to www.forrender.com you:
warrant that your contribution is your own original work and that you have the right to make it available to Forrender for all the purposes specified above; is not defamatory; does not infringe any law; and indemnify against all legal fees, damages and other expenses that may be incurred as a result of your breach of the above warranty; and waive any moral rights in your contribution for the purposes of its submission to and publication on this Site and the purposes specified above.
If there is any conflict between these terms and specific terms appearing elsewhere on this Site then the latter shall prevail.
If any of these terms are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and effect and continue to be binding and enforceable.
These terms shall be governed by and interpreted in accordance with the law of Russian Federation.
HOW THE CONTRACT IS FORMED BETWEEN YOU AND US
Your order constitutes an offer to us to buy a Points – the internal virtual currency of the rendering farm. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the order has been accepted (Order Confirmation). The contract between us (“Contract”) will only be formed when we send you the Order Confirmation.
The Contract will relate only to those Products whose dispatch we have confirmed in the Order Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the order of such Products has been confirmed in a separate Order Confirmation.
Refund – reimbursement of the payment to the client via the same payment service in which the payment was made.
Compensation – partial or full refund of funds devoted to a certaintask, by crediting the client’s current account within the bonus funds system.
The refund is made on the basis of a user request made in writing which specifies the reason for the refund.
The request for compensation to the user can be initiated by the technical support specialist, who is responsible for the support of a particular client, after studying the case and the approval by the manager and the director.
A full and unconditional refund is issued to the user solely in the event where it is impossible to provide the rendering service to the user within the framework of the rendering farm. In all other cases of disputes or in the event of technical difficulties, funds are compensated to the client’s personal account in means of internal virtual currency. The process and the size of compensation is outlined in this document.
All decisions on a refund or compensation are made by the manager of the ‘Forrender’ company after detailed scrutiny of the circumstances.
A client is entitled to a compensation in the following cases:
– To a full, 100% compensation, if the rendering process result cannot be used.
– To a half, 50% compensation, if the result of the rendering process can be used, but with minor deviations.
– If during the rendering process there was a system failure that affected the rendering quality through no user’s fault, the compensation will be of 100%.
– If a technical failure took place during the rendering process, which led to an increase in the cost of carrying out a specific task, there will a partial compensation of 30%.
– If there has been a technical malfunction in rendering process, which led to an increase in the time of the execution of a certain task, the compensation will be of 20%.
– If after the completion of the task, the user could not get the results of the render within one (1) hour after the completion of the render, the compensation will be of 75%.
No compensation is provided in the following cases:
– An absence of completed frames in the task.
– If during the rendering process there was a system failure, which affected the rendering quality, and was caused by the user’s error.
– If there were technical errors in the source file of the task, which led to render results not meeting the expectations of the user.
– If there has been no confirmation that a system failure took place during the rendering process and this failure has increased the cost of performing a particular task.
– If there is no proof that a system failure took place during the rendering process, which led to an increase in the time of execution of a certain task.
– If, in the event of a technical problem with the rendering result, the user has not provided any assistance.
If you wish to do so, please e-mail firstname.lastname@example.org
Some orders require that we receive the product before issuing a refund. Please do not return an order without contacting customer service.
RISK AND TITLE
Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products.
PRICE AND PAYMENT
The price of any Products will be as quoted on our site from time to time, except in cases of obvious error.
These prices include VAT if applicable but exclude delivery costs, which will be added to the total amount.
Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation. We will normally verify prices as part of our dispatch procedures so that, where a Product’s correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product’s correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.
We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakable and could have reasonably been recognized by you as a mispricing.
Payment for all Products must be by Paypal or the following credit or debit cards, Visa, MasterCard, Apple Pay, Google Pay will be taken at the time of ordering.
You undertake that the details you provide to us for the propose of ordering or purchasing goods are correct, that the credit or debit card you are using is your own and that there is sufficient funds to cover the cost of the goods or services ordered.